Incidents | Behave Health

Scheduled Maintenance August 9th 2026 - Backup Window

Sun, 09 Aug 2026 08:00:00 -0000

We've scheduled a planned infrastructure upgrade to improve platform performance and reliability. During the maintenance window, Behave EHR will be **fully unavailable**, please plan for complete downtime rather than intermittent access. ### **Primary window — Saturday, August 8th 2026** Up to **8 hours**, starting at **1:00 AM Pacific · 2:00 AM Mountain · 3:00 AM Central · 4:00 AM Eastern** *(ending by approximately 9:00 AM Pacific / 10:00 AM Mountain / 11:00 AM Central / 12:00 PM Eastern)* ### **Backup window (only if needed) — Sunday, August 9th 2026** If additional time is needed, work may continue **Sunday, August 9th** during the same hours. ### **Backup weekend (only if needed) — August 22–23 2026** In the unlikely event the work can't be completed the weekend of August 8–9, we've reserved the following weekend as a backup: **Saturday, August 22**, with **Sunday, August 23** held in reserve if that Saturday runs long, same hours as above. We'll confirm by **Monday, August 10th** whether these dates are needed, so you only have to plan around them if we actually use them. ### **Before any window, please:** * Forward this notice to your team to notify them * Have your downtime procedures ready for the Saturday August 8th window * In the unlikely event that the downtime window may extend into morning hours in the Central and Eastern time zones, please plan your morning activities on your downtime procedures accordingly. We'll post live updates on our status page throughout https://status.behavehealth.com/, and we will post an all-clear on the login page and status page as soon as service is fully restored and verified. We know how critical Behave EHR is to your daily operations, and we've selected overnight hours to limit disruption as much as possible. Questions? Contact our support team at contact@behavehealth.com / 650-338-4113.

Scheduled Maintenance August 8th 2026 - Primary Window

Sat, 08 Aug 2026 16:00:00 -0000

Maintenance completed

Scheduled Maintenance August 8th 2026 - Primary Window

Sat, 08 Aug 2026 08:00:00 -0000

Internal Systems unavailable

Wed, 09 Mar 2022 06:30:00 -0000

We managed to finalize our upgrades and everything should be back to normal. We are still on high alert for any possible issues.

Internal Systems unavailable

Tue, 08 Mar 2022 19:15:00 -0000

We have identified the issues, and working to restore access for everyone. Thank you for your continued patience!

Internal Systems unavailable

Tue, 08 Mar 2022 15:31:00 -0000

Some of our services are currently down. This issue is related to an issue with our Internal Systems. We're working on fixing the issue and getting the login and all our services back up again soon. We'll update this page as we make progress.

Internal Systems Unavailable

Sat, 08 Jan 2022 15:41:00 -0000

All our systems are back up and running as expected. Thank you very much for your continued patience!

Internal Systems Unavailable

Sat, 08 Jan 2022 15:04:00 -0000

We have identified the root cause of the issue. We are currently working with our service providers to get our systems back up and running. We thank you for your patience!

Internal Systems Unavailable

Sat, 08 Jan 2022 13:36:00 -0000

Some of our services are currently down. Our engineers are on site and are currently investigating the source of this downtime. We are going to update this regularly as our services get back up and running.

Internal Systems Unavailable

Wed, 15 Dec 2021 16:11:00 -0000

All systems are fully operational again. We appreciate your patience and understanding!

Internal Systems Unavailable

Wed, 15 Dec 2021 15:49:00 -0000

Some of our services are currently down. This issue is related to AWS experiencing issues on their side. You can review their progress here https://status.aws.amazon.com. We are going to update this regularly as our services get back up and running.

Internal Systems unavailable

Sat, 06 Nov 2021 23:15:15 -0000

Our providers finished their update and all our systems are fully operational again. We really appreciate your patience and understanding!

Internal Systems unavailable

Sat, 06 Nov 2021 22:38:06 -0000

We identified the issues and are working closely with our providers to get our internal systems up and running again. We'll update this page as we progress. We thank you for your continued patience.

Internal Systems unavailable

Sat, 06 Nov 2021 22:03:29 -0000

Some of our services are currently down. We're working on fixing the issue and getting the login and all our services back up again soon. We'll update this page as we progress.

Internal Systems unavailable

Tue, 12 Oct 2021 14:04:22 -0000

Our providers finished their updates, which allowed us to get everything back to normal. All systems are fully operational again. We appreciate your patience and understanding!

Internal Systems unavailable

Tue, 12 Oct 2021 13:52:30 -0000

We are waiting for our main server providers to finish work on their side, before we can reset our internal services. We thank you for your continued patience.

Internal Systems unavailable

Tue, 12 Oct 2021 12:26:04 -0000

We continue working on getting all our services operational. Thank you for your patience.

Internal Systems unavailable

Tue, 12 Oct 2021 11:30:23 -0000

We identified the issues and are working closely with our providers to get our internal systems up and running again. We'll update this page as we progress.

Internal Systems unavailable

Tue, 12 Oct 2021 10:57:49 -0000